CARRIER STANDARDS & DISCLOSURES

Messaging Policy

Infinite Beauty Studio operates a transparent, permission-based SMS program to provide appointment confirmations, service notifications, and client concierge updates. By opting in to our text communication channels, you acknowledge and accept the regulatory guidelines established below in compliance with carrier standards and the Cellular Telecommunications Industry Association (CTIA).

1. Voluntary Opt-In & Purchase Independence

Consent is not a condition of purchase. Subscribing to automated or personalized SMS notifications is entirely voluntary and is never required to receive consultations, book salon appointments, or purchase beauty treatments or retail products from Infinite Beauty Studio. You may freely browse, schedule, and finalize transactions without providing mobile messaging consent.

2. Expected Messaging Frequency

Message frequency varies based on individual appointment activity and service scheduling. Clients enrolled in notifications typically receive 2 to 4 automated transactional text messages per confirmed booking (including initial confirmation, calendar reminder 24 hours prior, and post-service aftercare notes). Occasional seasonal studio announcements or VIP privilege notifications will not exceed 2 messages per calendar month.

3. Carrier Tariff & Liability Notice

Message & Data Rates May Apply. Standard mobile message and data transmission rates under your specific cellular plan may apply to all incoming confirmations and outgoing replies. Please consult your wireless provider for specific rate structures and international billing policies. Mobile carriers and wireless operators are not liable for delayed or undelivered messages.

A2P REGULATORY DIRECTIVE

Compliance Keyword Card

Instant SMS commands recognized 24/7 across all major US and international wireless carriers:

'JOIN'Text JOIN to opt in and subscribe to studio appointment notices and concierge alerts.

'STOP'Reply STOP at any time to immediately cancel all future SMS communications and unsubscribe permanently.

'HELP'Text HELP for direct concierge assistance, customer support, or additional terms details.

Toll-Free Concierge Support: (800) 555-0199
Client Services: [email protected]

COMPLIANCE & AUDIT

Compliane& Support

Auditor-verified SMS procedures for instantaneous opt-out and consumer assistance. We adhere strictly to CTIA guidelines and mobile carrier standards.

Infinite Beauty StudioA2P 10DLC Verified Identity Seal

How do I opt-out of SMS notifications?

You may opt-out and revoke consent at any time. Simply reply with the keyword STOP to our messaging number. You may also text CANCEL, END, QUIT, or UNSUBSCRIBE. Upon receiving your command, our system will immediately send a final confirmation text and cease all further automated SMS transmissions.

How do I get customer assistance or help?

If you require assistance, program details, or technical support, reply with the keyword HELP at any time to receive direct contact instructions. Alternatively, you may reach our concierge support desk directly at [email protected] or call our studio during operational salon hours.

Are there any fees or recurring charges?

Infinite Beauty Studio does not levy premium fees for sending or receiving text communications. However, standard Message & Data Rates May Apply based on your cellular carrier agreement and wireless plan. Please consult your wireless provider for standard package rates.

What is the expected message frequency?

Message frequency varies according to your active booking schedule and consultation requests, typically averaging 2 to 4 appointment confirmations, treatment updates, or concierge notifications per month. Consent is not a condition of purchase.